UPCOMING EVENT
Mobility, Cloud and the Coming Singularity
Chris Dancy, ServiceNow Director of Enterprise Apophenia
Time: January 26, 2012 6:00 pm - 8:00 pm
Location: ServiceNow, 12225 El Camino Real, Suite 100 (Board Room), San Diego, CA 92130
Cost: Free (first time attendees please RSVP to itsmfsd@gmail.com); $10 (non-members)
Abstract:
The impact of "big data" in the cloud on the enterprise, users' perceptions of support and how support will evolve to use techniques to analyze the data to eventually support precognitive issues. We are living in the future; our devices can see, talk and translate the world around us. Our instant link to knowledge means children today have access to more data than physicians of fifteen years ago. In a single day in 2011 more data is created on the web than in the years spanning 1995 to 2000.
Soon, navigating the streams of this "big data" will become a skill set that every IT professional will need. Before the end of this decade users and enterprises will be exposed to precognitive news and events. How will supporting this virtual time travel change the way you interact with risk, governance and the steady footing that IT has had until this point? This session will redefine your feelings about IT, technology and your future.
About Chris Dancy:
Chris Dancy has been working in IT support for 20 years with experiences ranging from help desk level 1, service desk manager, ITSM process consultant, software product manager, executive corporate marketing and entrepreneur.
Most people know Chris as @servicesphere on twitter and as the host of the US edition of ITSM weekly, the podcast, syndicated to 30,000 listeners monthly. His name and avatar are synonymous with social media for IT, edutainment and his futuristic visions for IT.
An agent provocateur who lives 15 minutes in the future, brace yourself, you're about to be awoken.
SCHEDULED EVENTS
Registration links coming soon
- February 16 - Caring For Your Service Management Nervous System: Identifying, Correcting and Preventing Misalignments with Ken Gonzalez (Engaged Consulting)
- April 12 - Information Security with the FBI (Joint with HDI)
- July 24 - Southern California itSMF Conference & Expo (July 23 and July 25 training)
UPCOMING TOPICS
Dates & Locations coming soon. If you have a suggestion, let us know. NO SALES PITCHES!
- Change and Configuration Management Town Hall
- Service Catalog Town Hall
- CIO Panel (Joint with HDI)
- Continual Service Improvement with Tim Rogers (Jacobs Engineering)
- Business Service Continuity with Javier Berrellez (HP)
- Service Portfolio & Catalog with Jason Rosenfeld (Cask)
- Business Relationship Management with Brian Hollandsworth (ServiceNow)
- ...
AWARDS
Winter 2011 itSMF USA White Paper Contest Winner
Congrats to Mark Liuag, James Easterly, and Lanny Kimsey for writing the winning whitepaper for the national Winter IG Challenge, "How does the new push for Self-Service affect ITSM Programs?"
Spring 2011 itSMF USA White Paper Contest Winner
Congrats to Charlie Bird, James Easterly, Brian Hollandsworth, Lanny Kimsey and Jason Rosenfeld for writing the winning whitepaper for the national Spring IG Challenge, “Is IT lagging behind users? How can ITSM fix this?"
President
Jason Rosenfeld
Cask, LLC
619.890.0184
jason.rosenfeld@caskllc.com
Secretary
Charles Bird
HP
(858) 514-8029
charlie.bird@hp.com
Programs Chair
Nick Brandreth
Tripwire
(503) 701-3702
nbrandreth@tripwire.com
Membership Chair
John Savage
Gen-Probe
(858) 731-5983
john.savage@gen-probe.com
Communications Chair
Tim Rogers
Jacobs Engineering
Vendor Relations Chair
Brian Traynor
Illumnia Inc.
(858) 246-8984
btraynor@illumnia.com
Conference Chair
Mark Liuag
HP
(619) 656-0618
mark.d.liuag@hp.com
Treasurer
Lanny Kimsey
HP
(619) 739-1616
lanny.kimsey@hp.com
Events Chair
Brian Hollandsworth
ServiceNow
(858) 761-2512
brian.hollandsworth@service-now.com
